smu954 as a service on Windows 2008

Legacy Contributor

This is my first Windows 2008 FACTS 7.7 installation and we are unable to get SMU954 to run. Per a recent KB from Infor 365 this is what was suggested.

sc create API_Live binpath= c:windowssystem32srvany.exe displayname= "FACTS API Live"

srvany.exe is not installed on the drive. Does this have to be on the server?

When we originally set up the Service we used a KB article specific for starting NTHOST as a service that recommended using "obj/ntservice.pvc". The SMU954 is running but it is not working. Since the install the sales analysis has not updated. When we stop and start the serivce in windows it takes another xml file and tries to process it but it doesn't finish.
Any help would be appreicated.

hpocius

We have succesfully used the "Microsoft Resource Tool Kit" from 2003
www.microsoft.com/.../details.aspx
It will complain about not being compatable, we have not seen any issues.
We have done this with 7.6 and 7.7 API, as well as other installs that use nthost.

Then we do the following -
NOTE - Working in the Registry can have consequences - enter at your own risk.


For Windows, run facts76_nthost_13000 as a service.
The Windows 20002003 Resource Kit Tools should have already been installed [available from http://www.microsoft.com].

All Programs Windows Resource Kit Tools Command Shell
INSTSRV.EXE facts76_nthost_13000 "c:Program FilesWindows Resource KitsToolsSRVANY.EXE" [Confirm location of SRVANY.EXE. could be a different drive letter]

All Programs Administrative Tools Services facts76_nthost_13000 Properties [Rt click] Log On and check “Allow service to interact with desktop”

Run and enter regedit
Highlight HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services facts76_nthost_13000

Right click on facts76_nthost_13000 New String Value then rename to Description
Right Click Description and Modify Description with FACTS - PIVOTAL SYSTEM 952-844-0773
Highlight HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services facts76_nthost_13000
Right click New Key and rename to Parameters
Highlight “Parameters” Right click New String Value and rename to “Application”
Highlight Application Right Click Modify and enter: c:facts76pvxpvxwin32.exe
Highlight “Parameters” Right click New String Value and rename to “AppDirectory”
Highlight AppDirectory Right Click Modify and enter: c:facts76
Highlight “Parameters” Right click New String Value and rename to “AppParameters”
Highlight AppParameters Right Click Modify and enter: *nthost –arg 13000 13999 [use correct port range]
Administrative Tools Services
Choose facts76_nthost_13000 and

For Windows, run facts76_api as a service. (SMU954)
The Windows 20002003 Resource Kit Tools should have already been installed [available from http://www.microsoft.com].

All Programs Windows Resource Kit Tools Command Shell
INSTSRV.EXE facts76_api "c:Program FilesWindows Resource KitsToolsSRVANY.EXE" [Confirm location of SRVANY.EXE. could be a different drive letter]

All Programs Administrative Tools Services facts76_api Properties [Rt click] Log On and check “Allow service to interact with desktop”

Run and enter regedit
Right click on facts76_nthost_13000 New String Value then rename to Description
Right Click Description and Modify Description with FACTS - API - PIVOTAL SYSTEM 952-844-0773
Highlight HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services facts76_api
Right click New Key and rename to Parameters
Highlight “Parameters” Right click New String Value and rename to “Application”
Highlight Application Right Click Modify and enter: c:facts76pvxpvxwin32.exe
Highlight “Parameters” Right click New String Value and rename to “AppDirectory”
Highlight AppDirectory Right Click Modify and enter: c:facts76
Highlight “Parameters” Right click New String Value and rename to “AppParameters”
Highlight AppParameters Right Click Modify and enter: prog/SM/SMU954
Administrative Tools Services
Choose facts76_api and