LP140 not accruing on hours dated in previous pay period

We started having an issue this Spring (after patches were put in) and have not been able to get it fixed. If we are paying for time with a date in a prior pay period (one that was never paid on before) LP140 is not accruing PTO time for these hours. The flag is still set to Retro but for some reason all of a sudden it is not accruing any longer. Before we would see 2 separate accruals since the transactions were dated for 2 different pay periods but it would still accrue on all the hours. Anyone else having this issue?

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Comments

cbertagnolli

We just started seeing the same thing - although it is when we process the correction with negative hours. Also negative hours for vacation corrections don't show up and are not added back to balance

Also, after running the LP130 for the pay outs some will process correctly through the LP140and others don't show up

0911060553270289.pdf

Sylvie Vincenti

Hi Colleen.. sorry for some reason I never got an email notification that someone had responded so just seeing this now. I believe our IT dept put in a patch that fixed the issue and it has been doing both accruals again since they put it in.

unknown

We have seen the same thing and have applied a patch that corrects MOST of this issue. We don't see a trend yet as to why it is still missing a few. We have not had problems with the decrements refunding or the usage decrementing, just the accruals on any retro time record. We are multi tenant in the cloud, don't know if that makes a difference. Do you need to know the ctp#?

Sylvie Vincenti

Thanks.. I do not need the CPT. Our IT department has already put them in and it fixed our accrual issues.. Not sure if Colleen is still having issues.

BrittanyG

Are the service records still sitting on LP53? If not, i believe the system would not know what to accrue unless you are running the job for retroactive accruals only (7).

Sylvie Vincenti

Yes.. the service records were on LP53. The CPT we put in fixed this issue. Thank you.

unknown

Can you tell me what the CTP was that you installed?

Sylvie Vincenti

Hi.. I will check with our IT and payroll department and get the CTP for you.

Sylvie Vincenti

Here is what I received from our IT department on the patch they put in..

9/5/2019 10.0_patch117561

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