Discontinued Product Process

We are running into some issues with our current process for handling discontinued product in par locations. Currently, we will put the vendor agreement on hold when a product is discontinued to help prevent reorder, but leave it active in IC to allow for the items to still pass over to our patient charge system. However, these are not followed up on regularly, so we have found several items that are sitting active with no pricing attached. This is causing problems in our data cleanup efforts for an EPIC implementation.

I am curious how everyone else manages discontinued products as our process needs some help.

Thank you all for your input and you can reach me at analchajian@valleychildrens.org if you would like to discuss outside of this thread.

- Adam

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Comments

unknown

We have the same process - inactivate on PO13/put price file on hold. We change description 1 to "ITEM VOID DISCONTIUED" or if it's replaced "ITEM VOID USE ___"

We have a report that emails daily to the inventory locations showing items that have the word "VOID" in D1 but are active to provide more incentive for them to act.

We run reports quarterly to find items on IC11 that are d1 "VOID" but active status Active and upload to inactivate. (You'll get the message if it's still active in an IC12 or you'll get Change Complete)

For Epic interfacing - we went with a custom query and hard joined it to pricing. No price found (price file on hold) means it doesn't appear as a row in the output so Epic does not see them. There is a separate process to notify Epic of inactivations as it impacts their preference cards.

StephanieD

Hi Kat,

Can you provide any more info on the "separate process to notify Epic of inactivations"? We send certain Par locations to Epic using IC524, but when we remove items off a par, this doesn't get picked up in the IC524. They would like us to start inactivating items on pars instead of removing them so they get the inactive flag, so I'm curious to know how your process works. Thanks.

unknown

Pars don't have an inactivation? At least not that I'm aware - it's either on the IC81 or it's not.

How to get items OUT of Epic is an ongoing issue. It's one of the many reasons we don't use the IC5xx jobs to interface. We use sqls. We have one sql to give them their new items and any changes. That's the one that is hard joined to the price files. No price; no interface.

We have a separate second sql that sends a list of "these items are now inactive" because there is a whole chain of events that has to happen on their side to get it out of par and off preference cards.

There is no such thing in Lawson as "not order but keep the price updated" which is what they seem to really want.

We have tried - inactivate price but keep item active - with mixed results. I don't know what they do with the inactivations but it's not in the nightly "here are your active items" sql.

On our part we keep items inactive on PO13.3 immediately when discontinued. If it's in a warehouse, the IC11 will stay active. - We haven't gotten to the v10.0.7 patch to make "Discontinued" an option on IC11 and IC12 yet. Once a month we run a report to see what active items have D1 with "VOID" and attempt to inactivate them. If the upload says "Change Complete Continue" it's out of the warehouse. If it says it's still active somewhere, we leave it and try again the following month.

Not ideal, but its working fairly well for us.

unknown

Thank you so much for the feedback! Our "discontinued items" process has been a mess for many years, and EPIC is just highlighting that for us. I will take your process back to our team and see where it can help!

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