PR140 no longer logging to BSI message viewer

PR140 quit logging to the BSI message viewer last week on both our DEV and Production servers. PRTF logs to the BSI viewer on both servers. We had already verified all of the YE patches on DEV before the disconnect. Loaded all the YE patches on Production last night and discovered the disconnect today on Production when payroll couldn't find their PR140 messages in BSI - so it may not have anything to do with YE patches. Went and chcked DEV and discovered the disconnect there. PR89, HR11, PA52 still log to the viewer - very strange. I didn't need the adrenaline rush...

Has anyone encountered anything like this?

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Comments

unknown

Yes. Last Thursday our final PR140 stopped mid-job, with BSI errors (we had run it 2 times earlier that day with no issue). We validated PRTF connections in both test and prod, and opened an incident. Support checked a few things, then said to rerun the PR140 - which we did, with no errors and it completed. No explanation. We are single tenet in the cloud, on a SaaS BSI license, and have not yet loaded our year-end patches into prod. We also thought it was very strange.

unknown

Intermittent that disappeared on 1/7 reappeared on 1/30 with PR140 NOT logging to the BSI message viewer. PRTF, PA100, PA52 all log to the message viewer. Has anyone else seen this?

cindy-taylor

We had something similar with PR89. Infor recompiled it, and then it was OK. Ask them to recompile PR140.

marty

We've just discovered this is happening with our PR113. Last time it logged was 12/30/19. We're on prem and recompiled ours in TEST but it didn't help. @cindy-taylor did you ask Infor to recompile the PR89 because you're cloud-based?

com_2010feb_proactive.pdf

cindy-taylor

Yes, we are cloud-based.

0911060553270289.pdf

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