Good Afternoon All,
We are looking to rollout ESS - Tax Withholding, but have a few questions. We are based in the State of New York, which has its own withholding certificate paperwork separate from the IRS W-4.
1. Have other customers loaded in their state's version of the withholding certificate into ESS for employees to complete? If so, was this a customization? How were the entries from the withholding certificate sent over to PR13 for processing?
2 - Infor advised that employees cannot update local taxes (i.e. New York City) through ESS. How have other customers handled this scenario? Is this manually updated by HR/Payroll when an employee wants to change their taxes? Or was a customization employed to allow the employee to change their withholdings for local taxes?
Any help on this item would be greatly appreciated. Thank you!