FileAccess Access Denied

I am receiving the below error on a work unit for a process flow. I have searched and tried to resolve on my own but can't figure out what the problem is.

Activity name:FileAccess5950 id:1 started @ 05/26/2020 01:22:52.474 PM
FileAccess5950_errorCode = 8
FileAccess5950_informationCode = 0
FileAccess5950_returnMessage = File Access FileAccess5950: Failed with error java.io.FileNotFoundException: D:TermsIn (Access is denied)
FileAccess5950_outputData =
File Access FileAccess5950: Failed with error java.io.FileNotFoundException: D:TermsIn (Access is denied)

The start of the flow is as follows in the workunit:

Workunit 697 started @ 05/26/2020 01:22:51.011 PM
Landmark version: 10.1.1.56
Process name: Terminate_HMC
Process version: 16

Activity name:Start id:1 started @ 05/26/2020 01:22:51.011 PM
Executing Start Activity...
SetAction =
ActionRequesterEmail =
ActionTerminateComments =
ActionEmployeeName =
DevelopmentMode = false
outFile = D:TermsIn
t1 = /lmktest/env
Activity name:Start id:1 completed @ 05/26/2020 01:22:51.014 PM

Activity name:SysCommand3560 id:1 started @ 05/26/2020 01:22:51.024 PM
Executing System Command Activity SysCommand3560...
Full system command: cmd.exe /C HOSTNAME
Command output (combined): infor-lmktest

Command error output: (none)
SysCommand3560_errorOutput =
System command returned error code 0
SysCommand3560_errorCode = 0
SysCommand3560_informationCode = 0
SysCommand3560_returnMessage = System command returned error code 0
SysCommand3560_outputData = infor-lmktest

Activity name:SysCommand3560 id:1 completed @ 05/26/2020 01:22:51.535 PM

Any help would be greatly appreciated!

Thank you,

Kate

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jreese

It appears that whatever user account you are using to access the directory does not have access.

don-kintzle

It also can have something to do with the way you are building your file path. For example if you are building it within the flow under process variables you want to make sure you are using double slashes \ between directory\subdirectory also you may need to add the double slash at the end of your your final directory In\. If you are building the path using a system configuration then the double slashes are not necessary but you would still want a single slash at the end.

Infor Nexus_SC_DQ_Aug13_2020_KPI.mp4

russel-cornelson

The log above tells me....

flow is running on server
file access is set to local; therefore the user without access is owner of LPA node's java.exe process
- Should be the user defined on the Infor ION Grid Windows Service
"Grid User" does not have access to
- create a file called "In" on the D:Temp directory

What I would do.

Log into Landmark Server
Open Windows Services: Start>Run>services.msc
Find Grid Service, right click > Properties > Log On tab. Note the account name used.
Use Windows Explorer to navigate to D:Temp
Right click the "Temp" folder; select security tab. Select Group or Username that above user belongs to, then click advanced button
On advances screen, click effective access tab; click select a user
- find user that is listed on infor services: domainusername or servernameusername format.
Click "View effective access"
Make note on whether this user has access to "create files, create folders, etc"

russel-cornelson

If you hard code the directory path into the FileAccess node; double slashes are not needed.
If you store the directory in a variable you need to escape the slashes.

Failed with error java.io.FileNotFoundException: D:TermsIn <<<< this error if you get it wrong will tell you because you will have D:TempIn as the directory.

But it is possible the intention here is to write into "D:TempIn" directory and forgot to add a file name; or is attempting to get a file listing of files in "D:TempIn". I assumed output write / append due to the variable name "outFile"

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