Hi,
Cannot log in to the Customer Portal after logging out.
After the first login attempt, such a message (warning) is logged:
...
2020-06-02 14:27:59,409 [22] WARN Global - SalesLogix Customer Portal unhandled exception [Saleslogix Error Id=SLX52B4D9FBE8B94B4C]
{
"slxErrorId": "SLX52B4D9FBE8B94B4C",
"mitigation": "LoginRedirect (0)",
"date": "2020-06-02T14:27:59",
"utc": "2020-06-02T11:27:59",
"message": "CRMID0000: The authentication token is invalid.",
"source": "Sage.SalesLogix.SLXConnectionInfo, Sage.SalesLogix, Version=8.4.0.2668, Culture=neutral, PublicKeyToken=null",
"type": "Sage.Platform.Application.AuthTokenNullException",
"stackTrace": " at Sage.SalesLogix.SLXConnectionInfo.FromAuthenticationToken(Object authToken)
at Sage.SalesLogix.SLXDataService.DecryptAuthToken(Object authToken)
at Sage.SalesLogix.SLXDataService.GetConnectionString()
at Sage.Platform.Data.AbstractOleDbDataService.GetConnection()
at Sage.Platform.Data.IDataServiceExtensions.GetOpenConnection(IDataService dataService)
at Sage.SalesLogix.UserOptionsService.GetSlxWebUserPref(String prefName, String userId)",
"targetSite": "Sage.SalesLogix.SLXConnectionInfo FromAuthenticationToken(System.Object)",
...
and after second login attempt such error is logged:
IISRESET solves the problem.
...
2020-06-02 14:27:59,425 [22] ERROR Global - There was an error in Application_Error()
{
"slxErrorId": "SLX9F5EF64FF28C793D",
"mitigation": "ErrorContent (1)",
"date": "2020-06-02T14:27:59",
"utc": "2020-06-02T11:27:59",
"message": "The file '/SLXCustomerPortal/Login.aspx/SLXCustomerPortal/Login.aspx' does not exist.",
"source": "System.Web.UI.Util, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a",
"type": "System.Web.HttpException",
...
Customer Portal has little customizations - few fields added.
Infor CRM Version 8.4.0.3159
Ideas?
thanks,
Aimar Vari
