We are relatively new Multi-Tenant Cloud Suite Financial client (HR, Finance, SCM) and we also have Single-Tenant S3 Lawson (Payroll, Absence Management). We were informed that we need to perform a patch packet bundle upgrade from 10.1.1.12 to 10.1.1.17. This is our first upgrade and wanted to reach out to other organizations to see if anyone would be willing to share their best practices for installing an upgrade -- planning, testing, determining what custom code needs remediated, etc.
Thank you for your time.
Marie