ION API call to get userGUID

Hello,

I am currently trying to get the user's details in ION API to be able to send an alert to a specific user with an API call. The alert call's identity field requires the userGUID to work.

The problem is, that I only have the user's Email Address and UPN, but no PersonId or userGUID, and I need to get the user's userGUID by only providing either the Email Address or the UPN.

There are 2 calls that I've been trying in Ming.le API, that provide the user details (/SocialService.Svc/User/UserList and /SocialService.Svc/User/List) from which I can get the GUID, but these calls require PersonId as the input.

How can I access the userGUID with only the Email Address and UPN of the user? Is there another API call I could use perhaps?

Thank you kindly for your help.

Marci

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Accepted answers

Catharine Linsbauer

Hi Marci - OK, but then do a two step (I use it myself).
use Get/SocialService.svc/User/Detail to get a GUID from the user calling.
Then use the GUID to proceed with your next API call. If you have the email, a possibility could be to use /SocialService.Svc/User/{userGUID}/SearchUsers
If you add the mail to "userName" you will be able to retrieve information, provided the person/GUID is connected to a sufficient security role.

unknown

A small clarification: depending on your specific configuration and whether you are in the cloud or on prem, you may need to use the 'SearchString' parameter instead of the 'userName' parameter (userName is populated with a GUID in some cases).

If you are in the multi-tenant cloud you can also use API Flow to create an endpoint that allows you to handle this in a single step.

Good luck!

All comments

Catharine Linsbauer

Hi Marci - try Get/SocialService.svc/User/Detail

unknown

Hello Catharine,

Thank you for your response. Unfortunately this is not what I'm looking for, since this call always gets back the calling user's detail, but in this case I need a specific user's details.

Catharine Linsbauer

unknown

If you are in the multi-tenant cloud you can also use API Flow to create an endpoint that allows you to handle this in a single step.

Good luck!

unknown

Thank you Catharine, this is what I needed. Also, thanks David, what you mentioned is true in my case, i had to use the SearchString parameter of the call (I am on cloud), and it works perfectly.

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