Employee with Multiple Employee Records

We hired an intern last year who provided an incorrect SSN and also termed last year. We rehired the person this year and he provided the correct SSN. Therefore, he was not recognized in the system as a rehire because of different SSNs. Once it was discovered, we corrected the SSN on his old record. It is now causing issues and we are receiving error messages with duplicate employees. Has anyone ever had this situation and what did you do?

0811130630195911.xls

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Infor Lawson Human Resources Group - Discussion

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Legacy Contributor

Unfortunately, we have had similar situations. Hopefully, you caught this before the employee was paid under the new ID.

We term the new record and rehire the employee under the old ID # and transfer any additional information (i.e. benefit enrollments, health tests, training, etc.) and then purge the new ID from the system. If the employee has already been paid, we've also transferred the payroll info to the old ID so the employee only has one active record.

sheila-leipold

Thanks so much for sharing your situation, Carla. We did not catch this before the employee was paid under the new ID. Since we have to do a manual workaround each time for this employee, we would love to combine the records under the old ID and purge the new one. Would you be willing to share additional information on how you transferred the payroll info from one ID to the other?

Legacy Contributor

Our Payroll staff used PR82 to reverse the payments under the new ID # and add them to the old ID #. Since there is history attached to the new ID #, it can be purged. Instead, we term that record with the same date as the hire date.

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