Hi allI faced problem while installation Infor OS."The SSL Certificate Import Failed"I try to search log file certificate but i'm not found...I try to check event viewer log at the same time :"The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID" i have try to edit permission in Component Service -> Runtime Broker, but im not found user IIS APPPOOLIDORequestService & IIS APPPOOLIDORequestService.I need help and suggestion, how to fix ssl certificate import? and how to grant permission on the user IIS APPPOOLIDORequestService & IIS APPPOOLIDORequestService?Thank you!
Rachmat - You need to check the Log on as service in Local Group Policy. Ensure that 'NT ServiceALL SERVICES' is added. You could also use custom Service Accounts and use the domain user/local admin that you install IOS with. During install you can input custom accounts instead of local system or network service.
Problem Solved!Juss add script in openssl.cnfthen re-generate certificate.openssl req -newkey rsa:2048 -nodes -keyout server.key -x509 -days 365 -out server.crt -addext "extendedKeyUsage=serverAuth"openssl pkcs12 -inkey server.key -in server.crt -export -out server.pfxThanks for help
Rachmat - You can find the install logs under C:ProgramDataInforIONinstalllog, on the local server. You may need to change the setting to Show hidden files, folders and drives. Also, the root location where you installed Infor OS, IE - E:Program FilesInforOS, should also have a Success.log and Failure.log. Hopefully the logs have more information to help troubleshoot.
In the dcom error I see WSWebClient, that is typically seen with Mongoose application Websites. Are you installing IOS on a server that already has Mongoose (or Mongoose type application)? If so, there could be conflicting ports and/or certificates.
If not on a Mongoose server, is this a fresh server with nothing else installed on it? Did you complete all of the re-reqs? Is the certificate a valid wildcard or SAN cert with SHA256? Sorry for all the questions, but hopefully one of the answers will help identify the issue.
Hi Brandon,Thanks for reply,,i found log certificate problem.[java] Error: Import failed due to missing the ExtendedKeyUsage ServerAuthentication.we used open ssl to generate certificate.for the current setting certificate :is there wrong for create certificate, i need help and advice please.thank you!
Have you seen the below community post? I have not used self-signed, but this post appears to have the same issue with possible resolutions.
community.infor.com/.../the-ssl-certificate-import-failed
Ok thanks brandon, i have seen post it then i following steps..looks like i past fase problem certificate.then i try to reinstall, but i have still problem on the permission..on the ION Grid-InforTechStackGrid service ."The Grid Installation Failed."installation_20201003-143711580.logI try to search log... and change the setting to Show hidden files, folders and drives.but im not found service-*log and service_out-*.log.BUILD FAILEDD:installsInstallGridHelperantGrid.xml:42: The following error occurred while executing this line:D:installsInstallGridHelperantGrid.xml:73: Installing TechStack Grid ended with errors. Please check the log file for more details.Gridxml :i seen event viewer log.The Infor ION Grid-InforTechStackGrid service failed to start due to the following error: Access is denied.i cannot start servicei need help and advice, anyone if you have idea please tell me... how to resolve the problem? i will appreciate..Thank you.
Hi,
When you are selecting the ADFS certificate you need to export it in Base-64 format. It should solve the issue.
On the Export File Format screen, select the Base-64 encoded option and click Next.
