BSI 10.0.e1 Client - HTTP status 500 error

Our Payroll User's PC bit the dust so I am trying to install the BSI 10.0.e1 client on her new PC. It is giving me the following error (we are Windows - Oracle client)

HTTP Status 500 - org.springframework.transaction.CannotCreateTransactionException: Could not open JDBC Connection for transaction; nested exception is org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (NL Exception was generated)

Before getting a new PC, she had 10.0.d installed on it and I did the Upgrade option to 10.0.e1 with no issue. But doing a clean install directly using the 10.0.e1 installer is giving the error above. Has anyone else encountered this? How did you fix it?

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Comments

deanna-plant

Also...I am getting this error after logging into the login screen so it is seeing the URL appropriately.

plancor

I'm not sure if you created a Favorite, but when we upgraded from 10.0.d to 10.0.e, I needed to change the URL to indicate the new version (notice the eTF10e in the URL):

server/.../showLogin.action

deanna-plant

We did update the URL to e1 and are able to get the login screen to come up. We get the error after logging in.

unknown

Check the eTF10e#PRD.xml located at C:Program Files (x86)Apache Software FoundationTomcat 7.0PRDconfCatalinalocalhost (or whereever it is located on your system. Look at the url= and make sure it is correct. You can also try editing it or pasting a new copy of it in.

Infor Landmark Technology_11.0.X_Overview_08142020.pdf

unknown

Try restarting Apache.

unknown

make sure your tomcat, bsi services started, and make sure your oracle tnsnames.ora is good.

bsi 1e asked you to paste from tnsnames.ora file.

most likely, your tomcat is ok bc it challenges you to login.

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