Use of 4 Diogit PO's

pam-gallahar

I am a very new user to Lawson and have been tasked to try to find a process to manage the use of 4 Digit PO's which we use for Service Contracts. The issues arises when the PO is assigned to a service agreement; i.e. a lab equipment maintenance contracts. A third party vendor comes in after hours does PM"s, repairs, etc. and may order parts for a particular equipment in Lab A (there are several labs) however he doesn't specify the lab when placing the order, he just references the 4 digit PO. The part comes in to central receiving, they have no way of telling where the part should go, so they end up going on a Waldo search. Also, the buyers need to enter a 6 digit po to process for payment, additional issues are created. Does anyone have a good solution to this process. I know I am probably not describing the process in detail but I believe this is a common problem from what I have heard. Any help would be appreciated.

There may be a whole other set of concerns which I am not touching on as of now but thought I'd put this out there.

jon-athey

To clarify, the 4-digit PO is used for the service- the PMs? And the 6-digit PO is for the part(s) used in the service?