AP230 Balances

Legacy Contributor

I have some old invoices showing on AP230. They were 3 recurring payments that were canceled. There is no amount under invoice but an amount is under payment. Why would these still show as open and how can I clear them off AP230?

Legacy Contributor

Hi Brenda, This is Denise Schmidt from InforXtreme Support. It sounds like maybe there are orphan appayment records. You can open up a support incident with us and we'll be happy to help you out.