Supply Chain Structure

I am trying to get a feel for how other organizations are structured as a compactor to our organization. We are a 5 hospital system (not merged, joint venture). We have currently implemented Supply Chain Management Suite, MSCM (RAD & MPC), RQC, Matching, MHC Labels, and interfaces to Epic, Optime, and Witt. Consignment is tracked in Lawson (IC12)

My staff of 7 handles item build/cleanse, PO13 maintenance, PO25 contract loads including service agreements, requester set up, location setup, EDI set up including GHX, Novation site maintenance (tier approvals), charge code updates in IC11, Expiring contract tracking, Bulk Buys, Vendor merges (IC11/PO25 Updates), Consignment loads into IC12, Manufacturer clean up, Buyer Set up, MSCM maintenance, MSCM security, Functional design for all Supply Chain Crystal reports, Job Scheduling, Requisitioning, BPM for ProcessFlow, Training, Security approval/review for LSF (approve new access and design roles/rules for IT to build), interface design and support, Month-end IC close, and inventory reconciliation with Finance. In addition, my team is responsible for upgrades and patch testing.

My very broad question is "Are you set up similarly to my organization and how many FTEs do you have supporting Supply Chain?"

Regards.

Mar 2025_Support Agenda_CEB.pdf

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Comments

Stace Webley

We are two hospitals, and about 9 clinics, so smaller, but we do all of that with about 2 1/2 people. I have two individuals to help with some build outs, but about 90% of everything you mentioned is on me in our organization with no backup. The 1 1/2 other individuals help with item master builds and price maintenance.

unknown

We are one hospital with multiple entities. There are 3 people in the Lawson support team. We do all that you mentioned, plus we are responsible for year end inventory in the OR, Pharmacy, and Nutritional Services. We are also the call center for end users when they have problems with inputting Requisitions. We handle all Vendor setups as well.

susan-kirkbride

We are one hospital - close to 650 beds - with more than 20 off-site locations. We have about 5-6 people who cover the majority of what you mentioned. There are 3 contract administrators, we use Contract Management, and are phasing out of PO25. One for all service contracts, one for the OR's & Cath Lab, and one for Med/Surg. We have one item master specialist who handles IC11, IC12, PO13, req center templates, MSCM errors, and vendor setup. I am his backup. I pretty much do the rest of what you listed and am the general "go to" for any Lawson supply chain related questions or problems. I have no backup. We do have a specific person in IT who handles the majority of the interfaces with Lawson SCM, process flow build, job scheduling, etc, but her position isn't 100% Lawson.

unknown

We sound very similar to you. We're 6 hospitals, 1 urgent care, 1 nursing home facility, 8 primary care clinics and over 200 owned physician practices. We're JIT with no central warehouse although the central supply at the 6 hospitals have odd items that they warehouse for nursing.

Lawson Modules: HR, Payroll, Finance, AP, Purchasing, Inventory, MSCM

Daily Interfaces: Data Warehouse, Epic, Optime, Cupid, Radiant, ECRI, Optifreight, Premier and GHX

Supply Chain Management is centralized. Contracts is only 3 FTEs including the director (although I believe they are adding bodies) with 3 other FTEs managing the RFPs and bids. There are two clinical FTEs running the Value Analysis Teams and 14 buyers.

I am one of 2 (soon to be 3) Materials System coordinators - We set up EDI, Requester setups (RQ04 and RQ01), MSCM users, Req approvers in the Rich Client (previously the bpm/menu.do portal), Staples user maintenance, buyer set up and we review all procurement roles being assigned to new users (RQ, PO, IC and WH).

We own the item master. We add new and maintain changes to: IC11, IC11.3 (this is where we put GHX's long description, Epic uses it as an alias), various attributes (mainly for brandnames and reprocessing tracking), and the PO25.6 pricing - although the contracts are maintained via Premier and GHX in their web applications, we use GHX Contract Integration for them to send us updates. The system coordinators are the ones changing the cost in Lawson. We also maintain the PO13 and upload updates to the PC10 screen - which is where we keep the Epic charge codes. All IC11 and PO13 changes to part numbers, the UNSPSC, Major/Minor codes, andy manufacturer info, vendor merges, etc are ours.

We do not load consignments to IC12.

We don't use LBI - but I write the SQL and basic report center degin reports out of our data warehouse. We have a cube and Pyramid Analytics that my counterparts in Finance also use - but generally, SCM reports are more about details and tend to be in the report center off the tables.

We also do month end close and troubleshoot the MNR report. We also do all upgrade and new application testing, and are responsible for creating any related incidents with Infor.

We're considered the trainers for all procurement users, but in reality we have had difficulty maintaining a schedule. We're hoping to get an online version up and running by the end of the next fiscal year to provide the basic RQC skill set. I've written the books for requisition center and supply chain users.

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