EMSS Open Enrollment - Issue with new hires
We are currently testing EMSS open enrollment and have run into an issue with new hires. If an employee is hired after October 1st and they elect our supplemental LTD benefit, that benefit does not start until after 1/1 because there is a 90 day waiting period. In my testing, I have a new hire test employee with an LTD enrollment date of 1/24/2014 because that is the date they become eligible for the benefit. If I then try to use EMSS open enrollment for that employee, I get an error message "You cannot use web enrollment, contact the benefits department. You already have benefit elections which begin after the annual enrollment date."
How are other companies using EMSS for open enrollment handling these situations? Do you not allow new hires to use on-line enrollment?
Any advise is appreciated!
