RQC-special orders closing and not creating POs

unknown

Have 2 requisitions created in RQC that show closed that should have created a PO. Both were for specials and that was the only thing on the requisitions I.T. cannot see anything on them to point to a cause. Any ideas what I can look for to see why they closed instead of becoming a PO? Vendor ID are there and active. We have the se occaisionally but have never been able to give the customer a reason why their order was never placed. Any ideas. If cancelled in PO23 would they should as cancelled anywhere?

susan-kirkbride

I'm not sure what your process is and if your buyer(s) actually touch the PO's. We have this happen quite often on special orders because the buyer will change the Item Detail field on the PO which wipes out the source information and changes the status of the requisition to Closed.

Generally the only way I'm able to find the original requisition is by looking at the audit records on the PO. In your case, I would suggest going to PO54, putting in the date of requisition and vendor, and checking the PO's against the requisition in question. Someone else may have an easier way of doing this, not sure.