Disabled fields in Customer Order Lines

I have a problem in CSI 9.01.10. I add a new customer order line and when the form reloads all the fields are disabled. I've tried all this:

I debugged the EnableFields method with visual studio but everything seems working fine there. Btw the form is in Vendor scope.
I don't see any errors tracing with SQL Server Profiler.
I haven't "freeze" the inventory.
All my AES event handlers are disabled.
I have no custom triggers on the coitem table.
I regenerated views and triggers.
Already restarted IDO services

Do you know what else may be causing this error?

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Accepted answers

BradleyBrown

For the IDO in question, do any of the properties have the "Read Only Record" checkbox checked on? This metadata property tells Mongoose to treat the entire record as read-only if the property is set to a non-null value:

All comments

Legacy Contributor

Just in case... does your user (still) have the "Update" permissions?

Same problem if you try from a Super User? (if it's not already the case)

avillanueva

Yep, already tried with sa user and the fields are disabled.

BradleyBrown

Legacy Contributor

Have you made any changes to the form? You can change your Editing Permissions to "4" and then sign out/back in to view the Vendor Default version of the form and see if the same behavior happens.

avillanueva

The form is in vendor scope. The first thing i suspected was my customization but I work on a form extension. I set the extension to not replace the base, but even in vendor the problem persists.

Legacy Contributor

How are you creating those Customer Order Lines? If you are creating with copy from existing Customer Order Line, than you could be causing by a copy where the original record set has these values.

Start with a different Customer Order and add a new line to it with Insert, not copy.

avillanueva

I'm creating the from scratch. First the co and then the coitem.

avillanueva

After unchecking those fields and restart services the fields are enabled again. Thanks!!!

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