One Time Deductions Coming out of Multiple Checks

We are on V10 on premise and since we applied the year end patches we have had one time deductions coming out of both first and second checks for employees who have a second check generated in certain cases. Nothing has changed with the way we process the payroll cycle processing, so we feel something may have changed with the patches applied. Has anyone else experienced this and if so, have you identified a solution/resolution?

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Infor Lawson Human Resources Group - Discussion

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unknown

Kevin... we have the same issue and we are in the Cloud.

You can reference our ticket number if you like. there is a work around. They indicated we were only one had issue but I know it's from y/e patches..our patch went in 1/11 and the next 2 biweekly pays have had the issue.

Ticket 15218819

It's happening because time record has a check group and there is pr39 with different check group (something along those lines...I'm in IT and didn't get the exact details) but the work around is changing check grp on the records involved.. I did MS Addin' to help identify all impacted

unknown

Hi Annette and group, may I ask which payroll year end patches you applied? The reason I am asking is that we applied the first patch, YEAREND122818, and have not seen this issue (although we may just not have come across it yet). We are also thinking of applying the subsequent patch to update the 2021 limits, but we have not yet. And now, I am wondering whether we should.

unknown

I would have to go back to find the ticket as in the Cloud, Cloud Ops identifies what is needed and I just don't have time right now but can look tomorrow

unknown

Kevin, have you received any updates on this? I am really struggling. Even though we had the latest patch bundle done in our TRN environment (remember we are cloud based) the issue still occurred. Support is saying we need to have a couple programs updated. So I'm still waiting when they can apply the updated programs to see if that fixes it. I told them the y/e patching is what broke it and that someone else in the community has same issue.

Here is support - We have completed the code compare for this. Upon checking, your PRDEDCALC and PRPAY80PD in DEV are significantly behind.

Below are your versions from DEV versus ours.

PRDEDCALC 120.1.271.1.12.1.82 vs PRDEDCALC 120.1.271.1.12.1.91
PRPAY80PD 81.1.23.1.82 vs PRPAY80PD 81.1.23.1.89

CTP123058 (KB 2178187) will update both libraries.

kevinwheeler

Hi Annette, I believe that we finally have this issue behind us. If you would like to send me your email address, I will export our ticket history our to a PDF so you can follow it. It is quite lengthy, so I thought this might be the best approach for you to see what we applied, what broke following the apply and then what fixed what broke! Let me know. Thanks!

unknown

Thanks Kevin

Aschultice@genesishcs.org

**i had a name change and haven't figured out how to change it in Community yet

unknown

Kevin/All

Here is update I just received from our support ticket... The issue has been replicated on our end. Apparently, the issue only occurs if PR140 is run in Report mode. Running PR140 in Update will produce the correct results.

JT-1556727 has been raised to Development. We will update the incident once the fix has been released.

For now, you may run PR140 in Update to verify that the one time deductions are only taken on the correct check group. PR140 is a forgivable program and can always be rerun should there be any changes to the payroll

unknown

Update from support - CTP123265 (KB 2184657) is the fix for pr140 in report mode showing the duplicates. I have to wait for Cloud Ops to get it in our test environment but I know some of you are on prem and download/apply on your own so wanted to get the word out

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