Hello,
How do you process a partial void using PR85.1? When I process using P as partial it is still voiding the entire transaction. I have entered No to not void the ACH but it still is voiding. Any ideas or tips?
Can anyone assist?
We have not been able to figure out how to void a partial direct deposit. When this happens we don't update the PR85.1. We pay the employee the net amount that failed as a negative after-tax deduction in the next pay cycle or as an off-cycle manual check. This has been our workaround.
The HR11.1 for the employee has to have a P for Partial on the Pay tab in the Automatic Deposit field or it will not be voidable. Why do you need to void a partial direct deposit?
The employee received part of her funds in the direct deposit and the other as a live check. She never received the live check in the mail so we need to void the portion she received as a paper check.
I believe if the flag was not set to P on HR11.1 when the payment was processed, you will not be able to void the partial payment. On the PR85.1 under type you would need to see type S and type P for each date the employee was paid.
One option would be you could void the entire payment, reissue with the part of the net that the employee did receive deducted with a deduction code and just put a stop on the missing paper check.
You can also use PR80.1 and reimburse with a reverse deduction code under one time deduction. You have to have a pay code for that though. We use the pay code ADJ for Adjustment as a pay code, it does not issue pay but acts as a placeholder so we are able to reimburse the employees for missing net pay when needed.
We typically will use this when an employee closes a bank account and does not let us know. Our deduction code is RPDD, Reissue of Partial Direct Deposit.
If the year to date is not incorrect, you would only need a stop placed on the missing paper and a way to get the missing net pay to the employee. No need for voiding in the system.
What message do you receive when you attempt to void?
Yes the HR11 wouldn't have this selection in this case scenario. She received a paper check because the direct deposit account was not setup correctly. We voided the check with the bank but now we need to void in the payroll system. We paid her the amount in her paycheck using a direct deposit return code. I am now trying to clean the payroll system to show she was only paid the amount once. When I try to change the status to P and then it flips to the next screen to void ACH yes or no. I select N for ACH but the changes do save and then when I view the PR51 it is showing the entire amount of check is voided.
