PR13 Form Year on fed tax and PR14 clearing it

Has anyone experienced issue where after setting Form Year on fed withholding in pr13 that if you update pr14 for that deduction code, that it clears the Form Year on pr13?
We think it started after y/e patches were applied but not 100%

We are working with Support but thought I would reach out.

Here is test...

Ensure pr14 record for the fed tax

Go to pr13 and ensure or set a form year.. save and then inqure.. make sure it's there

Go into pr14 for that ded code.. just click 'change'.. don't really have to change anything

Back to pr13... did your form year stay or clear? Ours is clearing..

So all of our new hires have no form year because we do it via an IPA.. but then also found that payroll staff realized this was happening and started in January but they hadn't reported it until realizing all of the errors in bsi because there is no form year

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unknown

Just tested this out in a TEST environment and ours did the same.

unknown

Thanks.

If you notice it in PRD like we did and want to open a ticket.. here is mine if you would like to reference it

15255659 Genesis HealthCare

unknown

Hi Annette, FYI I was also able to reproduce this in our test system.

unknown

Thanks. I don't think this has been an issue for us yet, as I don't believe we really touch our federal tax on PR14 very often, if at all. I would be curious of the outcome though.

karin-jensen

It's happening in our test system as well. Will have to check PROD when I close my payroll. This happened last year too. I swear they break more than they fix... :P

BrittanyG

We had to install a patch.. Let me see if i can find the ticket I put in with the patch information. We didn't discover this until we had a huge change we had to implement due to a go live issue.

BrittanyG

KB 2126043 is the fix that worked for us.. We were making a change to the deduction cycle and it was removing 2020 from the federal taxes and removing current elections.

unknown

wow, says that patch was put out before last summer. Wonder if the year end stuff put a new break on it?

unknown

Thank you! and i always try to search kb's first but have never been successful. Even after you gave me this number and I pulled it up, I then tried other searches and could not get this kb to return.. only by the number.
I passed it on to support ticket.

And yes, I think the y/e patching is what broke it. Ours was put in 1/11/21 and it was sometime after 1st pay of the year we can identify because of new hires loaded in via the ipa but then show on bsi error where the year is missing.

BrittanyG

We dont install every patch that comes out.. We installed this one in September.. We haven't had that problem since.

BrittanyG

I wonder if it has to do with the form year being populated for the new hires.. that was included in the year end patch i believe but there was an update that we had to install after the year end patch the first round.

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