C# Order Picklist Custom Load Method in CSI

Good afternoon.

We are new users in CSI and have been live since the first of May, 2021. I am attempting to create a custom load method to use with the Generate Order Picklist from within the Shipping Processing Orders form. The Custom Load Method that I have appears to work fine when processing a single order, however when attempting to process multiple orders, I get errors related to deadlocked resources and the reports fail except for one. The report that is successful contains data from the additional processes, however not in a complete format. When I minimize the code in the CLM to use only the standard Rpt_GenerateOrderPickListSp, everything works fine. When I add a minimal section of code to read and update data only local to the process, I get deadlock errors. It appears that when CSI launches the process multiple times simultaneously, each with a different order number, the data somehow gets shared across processes. How can I avoid this and keep data local to the process? Is there a different approach I should be evaluating? Thank you for any help.

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unknown

I think you will have to submit this one to your Infor Partner or Support, as we can't answer CSI specific questions.

unknown

Have you tried using WAITFOR DELAY 00:00:10 between processing each order?

unknown

I would move/re-ask this question in the SyteLine or Mongoose Development forums where you'll get more visibility from SyteLine/Mongoose users there.

That said, I think we are missing the context of what you are attempting to change vs how the standard report works? A bit more specifics will help with the community making appropriate recommendations.

In general, when extending standard report procedures using IDO Extension Classes, you want to follow the following steps:

Extend the standard Report IDO - ue_YourCompany_ReportIDOName
Create a .NET IDO Extension Class named the same as the extended IDO
Add unbound IDO Properties to the extended IDO to display the additional data for
Use IDO Event Handlers in the IDO Extension Class that capture the output of the original procedure execution, and add to it
Update the Form Report or DataView to add the added IDO Properties

Chapter 2 of the Infor Mongoose IDO Development Guide provides examples on how to do this.

ghurt

Thank you for the information. I will take a look at using IDO Event Handlers and see if it helps. I will also ask the question in a different forum.

I have extended the IDO, added unbound properties, and updated the Form Report. The standard process calls the new Report Viewer Background Task. Everything works as expected for a single order. When there are multiple orders, the standard process initiates the Background task multiple times simultaneously, with each individual order as input. My assumption is that each task should run independently. However, the results I get indicate that the tasks interfere with each other.

unknown

I am not familiar with that process. Most customers use Generate Order Pick List when they are going to ship via Order Shipping or Pick Workbench if they are going to use the Pick/Pack/Ship process. What you describe sounds like a bug and you should report it to Infor via a Support Incident.

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