Field overlapping issue due to user level and global level personalization.

Hi,

I am facing field overlapping issue due to user level and global personalization.

There are 2 types of personalization applied on MMS101/E panel:

1. Global level :It contains script(Added 2 fields on MMS101/E panel)

2.User level: It contains CDF(Custom defined fields on MMS101/E)

User level personalization is only available for few users ,but problem is these users are facing field overlapping issue. They are able to see all 4 fields(added by script,as well as CDF)

As per standard – Personalizations at user level will always take precedence.

Can anyone suggest how to resolve this issue?

Thanks in advance.

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antonio-caria

With a Script You can change / remove / add the personalization or change CDF's .

Rene Bottern

This is why Scripts & Personalizations involving 'Custom Fields' should be coordinated by IT so that it can be ensured that non conflicts exists for the different additions existing.

It's a bit extra work for IT, but well worth it to avoid these issues.

antonio-caria

For performance and control reasons CF should be managed by script and not used option 'custom fields' on menu.

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