Mark a batch order as incomplete instead of rollback

fanny-pauwaert

Hi,

We create batch orders in M3 with OIS100MI. After creation, we confirm them with the API, so that a real customer order is created. However, it is possible that there is an error before the confirm step, e.g. in adding a charge to a batch order line. Then we need to rollback the batch order, because otherwise a customer service agent may correct and release the incomplete batch order. 

Is there a way to mark these incomplete batch orders in OIS275 so that they don't get released, instead of doing a rollback?

Thanks.

Fanny 

Legacy Contributor

Hi FP,

from my knowledge when you run the API OIS100MI.Confirm - this will essentially run a validation before it creates the Customer Order in OIS300. there can be a few things that will stop an Order from being created successfully.

Batch Orders (in OIS275) with a status of 15 indicate that there is a error in the batch header record

Batch Orders (in OIS275) with a status of 25 indicate that there is a error in the batch line records

Batch Order (in OIS275) with a status of 90 indicates that the order was created sucessfully.

If a Batch order has a status of 15/25 they will stay like that until they are corrected and then validated again.

however its easier to try and create a new batch order altogether if the previous one fails.

Tips and Tricks

- If you want all messages/ errors to be validated for, then in the Batch Order settings program (OIS278), the record where the "Src" = A, there is a feild "Severity Level". if you want all messages to be validated then set this to 00 else setting it to 10/20 will allow some warning messages to be ignored.

- to check where an batch order record has errored - if you right click on the record and click on error log (ctrl +14 ) this will give you a better understanding of what was incorrect.

hope this helps.

Kind Regrads,

Qasim