As part of our implementation, we are looking at payables chargebacks. Today, we don't utilize this functionality and instead await the vendor to send us a credit memo.
What happens if we do a chargeback and then, later on, the vendor sends in a credit memo? Is there a "matching" functionality that can be done so we can also record the credit memo was sent? What do other companies do in this instance? We don't like just "destroying" the credit memo as we want to record we received it.
Any other "gotchyas" to look out for when using chargebacks?
Thank you.