Error Issuing out EDI PO when UOM is changed

I have been running into an issue when a buyer goes into a purchase order and edits the UOM to be a different value than what is on the source document. This happens occasionally when we have limits on the numbers we can order from our vendor due to shortage or we are having to use a sub that is different than or contracted vendor item.

Example - Requester orders a CA (72 units) - They buyers updates the PO to be 1 BX (18 units)

When the PO Is issued out for EDI I am receiving "Too many decimal digits entered for quantity: max is 0 Decimals:" I am being told by support this is due to the 'math' being completed by the system when trying to calculated back into the UOM on the source document.

We have our quantity decimal set to zero. If you divide 18 by 72 - you exceed the max decimal.

Is anyone else experiencing this issue? How are you handling UOM changes on the POs?

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ben-auer

Hey Jimmie,

We have seen this error on occasion. We use a value of 2 for Qty. Opened up a few tickets historically which has seemed to help with our issue.

Was your example a real example? Changing the CA (72) to a BX (14), if you would get an error on that. Seems off considering 18 is a factor of 72. Do you have existing receipts or an open invoice against the PO line when you get the error? If not, I don't see why that would error.

Thanks,

Ben

Jimmie Smith

Yes this was a real example. Requester ordered a CA which is 72 ea's- the PO was changed to box which is 18 ea's. I cannot get this PO to issue out with an error.

Unfortunately with the current supply chain situation we change our PO's now more than ever. Do you have a rule of thumb you use to keep from getting this error?

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