Invoke ION API - Expired Token

I am using the Cloud version of Mongoose.

We have a Mongoose form that calls a custom ION API in form script. It always works the first time someone uses a form. We are having trouble when people open the form the next day and try again. I think it's getting an expired token. If they log out of Infor then the form will work.

Is there a way to get a new token before the ION API call? Or to check if the token is expired? I need to find a better solution than having people log off.

This is how I'm calling the custom ION API. I don't know what the parameters for InvokeParameterList are. I think I looked that up once. But I can't remember how I did that.

InvokeRequestData request = new InvokeRequestData();
InvokeResponseData response;

request.IDOName = "IONAPIMethods";
request.MethodName = "InvokeIONAPIMethod";

InvokeParameterList parameters = new InvokeParameterList
{
"1",
"0",
"CustomerAPI/MongooseInterfaces",
"GET",
method,
{ string.Empty, true },
"application/json",
"10000",
{ string.Empty, true },
{ string.Empty, true },
{ string.Empty, true },
{ string.Empty, true }
};
request.Parameters = parameters;

response = IDOClient.Invoke(request);

Find more posts tagged with

Accepted answers

All comments

Yao Jiang

that is weird, InvokeIONAPIMethod should create a new token each time it is called.

its parameters are SSO, ServerID, SuiteContext, httpMethod, methodName, parameters, contentType, timeout, ResponseCode, ResponseContent, ResponseHeaders, ResponseInfobar

you can also try IONAPIMethods.InvokeIONAPIMethodWithToken which accepts a token as input. Requires you to invoke GetBearerToken and GetIONAPIInfo first

tdickens

@Yao, thanks for the code examples. I appreciate it.

I'm going to change my code to get a token every time like your example. I haven't been able to duplicate the problem that some of the users are having. But getting the token each time should resolve that issue.

Kevin Heiman

Regarding Tokens, you should be judicious about acquiring them as there are limits to the number of tokens.

Tokens should be used for their life and then a refresh token should be acquired.

Pseudo code would be to acquire token and its expire time, near the expire time refresh the token. fragment of Python refresh logic:

# >> An example of refresh checking. Does not logically apply

# in this Sample Application..

# This check is dependent upon the API invocation frequency.

# https://docs.infor.com/ionapi/2021-x/en-us/ionapiag_cloud/default.html? helpcontent=zck1583275849374.html

# If time on token has expired, Get a new one.

# ..Alternative is to Check Response code of API call for Authorization

# error, and invoke this code.

# Subtract 60 seconds to prevent overlap, depends on your logic use case.

if time.time() > tokenExpire - 60:

print(" ..Token refresh...")

extra = {'client_id': client_id,

'client_secret': client_secret,

'refresh_token': token['refresh_token']

}

oauth_refresh = OAuth2Session(client_id, token=token)

# request a new access token with the refresh token

token = oauth_refresh.refresh_token(ionapiTokenURL, **extra)

if debugmode:

print("token type : " + str(token['token_type']))

print("token expires in : " + str(token['expires_in']))

print("token expires at : " + str(token['expires_at']))

print("token refresh : " + str(token['refresh_token']))

# print("token scope : " + str(token['scope']))

TokenExpiresDatetimeTime = datetime.fromtimestamp(token['expires_at'])

print("Token Expire Date Time : " + str(TokenExpiresDatetimeTime))

# set up api call headers with the New Authorization

# for subsequent ION API calls

tdickens

Thanks Kevin.

I'm doing the ION API call in Mongoose Form Script. What is happening is that a user runs a Mongoose form and everything works. The next day they run the form again and they are getting an error calling the ION API.

I don't understand how to acquire the token and the time it will expire. When the form runs I get a token. I don't save that token or the expire time anywhere. The next time the form runs, it gets a new token. I don't know how to check if there is already a token active.

Originally, I wasn't getting a token. But since users are getting errors. I changed the Form Script to get a token each time. This may cause another problem. At this point, I'm not sure what to do.

Copyright © 2025 Infor. All rights reserved.