Did you know the file types that can be uploaded in the Knowledgebase Content Manager (KCM) on your HR Knowledgebase portal?
File types that can be uploaded include:
- Adobe Acrobat portable document format: .pdf (best strategy)
- Adobe Flash: .swf
- Bit map: .bmp
- Comma-Separated Values file: .csv
- Extensible Markup Language: .xml
- Graphic Interchange Format: .gif
- Hypertext Markup Language: .htm, .html
- Joint Photographic Experts Group: .jpeg, .jpg
- Macromedia Flash: .fla
- Microsoft Excel: .xls, .xlsx
- Microsoft PowerPoint: .ppt, pptx
- Microsoft PowerPoint Show: .pps
- Microsoft Word: .doc, .docx
- Open Document Format text file: .odt
- Open Document Presentation Document Format: .odp
- Open Document Spreadsheet: .ods
- Open Office Document: .odt
- Open Office Graphic: odg
- Open XML Paper Specification: .xps
- Portable Network Graphic: .png
- Rich Text Format: .rtf
- Text files (Notepad): .txt
The maximum recommended file size for uploads is 28 MB (megabytes).
Note:
Uploads based on .pdf and .txt files open immediately.
However, when users click on links to uploads based on the other file types listed above, a window appears which contains the upload’s file. Users must click on the file to open it. The browser automatically saves the upload’s file to the user’s C: drive’s Downloads folder.
Therefore, consider converting files for uploads to .pdf format—if the file is not a form for users to fill out and complete.
For questions or more information, contact your HRSD Advisor (Customer Success Manager (CSM)).
