Substitute Item Process with Warehouse Location Rules

unknown

Hi all,

In July 2022 there was an enhancement allowing for substitute item definition for warehouse items. The enhancement was JT-1425967. Is anyone using this functionality?

Where we define substitute items, we are noticing that regardless of how much stock is available for the primary item, the functionality is substituting the associated item. Is this the intended functionality? I thought it would only sub an item if the primary had insufficient stock. 

This is the settings we have defined under Item Group. Wondering if we just need to update a setting or if it will always automatically sub regardless of stock position?

unknown

We ran into a similar issue, and our resource at the time pretty much told us it is working as intended. We discovered we basically had to constantly manage the associated item field in the item master. For the original item we would keep the expiration date filled with a previous date while we had stock of it on hand, and leave it open when we were needing to use the sub item.