HTML Format a Send Email Event Handler

I may be over complicating this, but I have some event handlers that send plain text emails. I would like to do them as HTML to format them with spaces and make some fields bold, etc.. To get property values, I am using the "Substitute" keyword, so I am not sure how to format this within HTML tags. I have checked the box "Body is in HTML form", but how do I now format the body with HTML tags and still get the values to populate for my properites.

SUBSTITUTE("A New Engineered Order {0} has been created for Customer {1}. The order is dues {2}. Please email a confirmation to {3}.", E(pKey), E(pCustNum), E(pDueDate), E(pEmail))

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Rene Bottern

Have you tried to just add HTML tags like below?

Bold: "<B>Bold</B>"

unknown

Yes - no good. It returns: Order <b> 66435 </b> for Customer:

Caitlin Porter

Are you using the GenericSendEmail form event to send the emails or AES? I have a custom routine I built that would allow me to use full fledge HTML templates and then pass in property values into the email templates. If this is something you would like to know more about, I can show you how I set it up.

Ryan Pukanski

We do HTML templates here. We store them as event global constants and then do a substitute command to replace the {} tags.

unknown

Just a note to say...I love this! We have created solutions like this using databased HTML layouts and then do substitutions in code. Your method is truly taking advantage of the metadata approach and all done in product! Love it!

Caitlin Porter

Hey Ryan - love this idea. Question, are you defining the substituted parameters here in the event, or are you doing it from the form?

Ryan Pukanski

In this particular case we are setting the values via database call, FireEventSP. But we also do set parameters from a form event handler and in some cases the event directly. We have about 16 or so email HTML templates that we use currently in AES.

Caitlin Porter

Do you have any examples of how you would call this event from a form and passing in form values?

unknown

I am REALLY enjoying this conversation. Wheres my popcorn.............

unknown

Thank you for the suggestion! I used this and it worked perfectly!

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