Hi all,
We have two customers on 9.3.1. Neither are getting any ledger card updates for 2023. Any ideas?
Thanks in advance! Maria
i assume the customer is on AMF, so submit an incident to Infor
Thanks Donna - That was next!
Maria,
To update Item Ledgercards, the first thing to check is to make sure the embedded io procedures are actually embedded into the ICWHSE table. To check this, the quickest way is in in basic console
>icwhse=hfn;open(icwhse)"data/IC/ICWHSE"
>? fin(icwhse,"io_program")
and should return: prog/IO/IO.ICWHSE
If that is not the case then I would highly recommend that you execute the data dictionary update on those systems while no one is on the system. Then run those same commands again.
If you still have problems, updating IC Ledgercards (ICWHIL) when updating Inventory, I would as Donna stated, contact Infor.
Thank you Jake. I did contact Infor. And I will also check the code that you sent. I appreciate the kind and quick response.
Maria
Another thing I would check... When the ICWHIL records are initially written there is a 'need_data flag that is written as Yes. The data cannot be used by the system until the S4 background process processes those records and changed the 'need_data' flag to No.
Check the background scheduler to see if the S4 background process is running. I would also check the 'Show History' button on the S4 process in the Background Scheduler Dashboard to see if S4 is failing due to an error.
Keven,
YES!! that flag is there. Jake said to check the same thing! Thanks so much going to check now.
