Default Reason Code

I'm having an issue with defaulting a reason code on an action.

I am using the AdminAddEmailAddress form on the EmailContact business class. It is defined as an action form which calls the action AddEmailAddress. That action doesn't have any subject defined so I extended it, gave it a subject, modified the form to point to the extended action, and then try a variety of items including defaulting within the action form or within the extended actions field rules. Any thoughts/ideas/paths you can lead me down? Thank you!

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Dr. Awesome

Do you know off-hand if the action AdminAddEmailAddress an Instance Action or create action?

I believe "initial value is ...." only works for Create action types OR specific RequestActions

Chad Dirst

AddEmailAddress is defined as a create action. I understood initial value didn't work on update actions but did work for Create action as we are using an initial value on another create action (i.e. AddressAdd).

The difference I see is the AddressAdd action (that works) has a subject defined within the Infor delivered code vs us extending the AdddEmailAddress action and specifying a subject.

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