Speed issues in CRM since upgrade to 2.93.00

unknown

hi we have had reported by a customer that since the upgrade to 2.93 theyre experiencing severe speed issues when accessing CRM>quotes or opportunities - anyone else seeing this

We have restored offsite here without bespoke. with their data & it does the same thing, just says "working, please wait" when theres one quote on the account. 

if you access the quote via SOP its instant

I know there was some under the bonnet changes in SPM in preparation for conversion to SE, so Im not ruling this out yet - im just waiting to grab a copy of 2.91.50 to confirm, but anyone seen this?

Weve done the usual full UDS & SPM reorg etc

thanks

James

claire-craig

Morning James,

I only have a handful of customers that use CRM however I do have one of our customers datasets here as we found an issue in 2.93 just last week (which actually started in 2.92) with worksheet billing.  This is now with developers and has been accepted as a defect whereby the stock selling and cost price does not pull through to Part worksheets... may also affect your customer.

I've just gone in and tested your issue as they also use quotations in CRM and yes it is doing the same as you have described as I'm getting the 'working, please wait'..... no doubt this will also get reported over the coming days so many thanks for highlighting it if you could keep me posted on what Pegasus advise - hopefully it can then also be fixed along with the defect we've reported 

Regards
Claire