What should Supply Chain do when a PO is accidently cancelled?

Is there anyone with experience with V10 and V11 that could relate. Our supply chain said in V10 they were able to "reopen" cancelled PO's, but in V11 support said there is no way of doing this. Any thoughts? Yes I have already verbally slapped SC's hands because when cancelling it even gives a warning saying are you sure you want to cancel.

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gtesche

There is a setting at the one of the company or group setups that allow you to reopen a closed PO or closed PO line. If you cancel at PO at the header level, it's done, no further changes or reopening. If you cancel at the line level, then you have more wiggle room.

All comments

Sandeep Chandak

There isn't a way to "uncancel" a PO in v10 or FSM

gtesche

unknown

That's what I throught, but the SC manager is adamant that she was able to in V10 via PO99

gtesche

Well yes, that's a paint screen and not the best way to work around cancellations. It should be reserved for occasional use, primarily directed by support. Or so we were always told. No paint screen access in the cloud, or not in the same way.

cleverly

FWIW, the closest thing to a v10 paint program in MT FSM is a custom user action from support.

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