We recently updated the Mingle timeout settings to align with the organization's policy and since this is a greatly reduced time limit from the previous 280 minutes which seems to be the system setting our users have noticed that session timeouts result in automatic logout and always clear the user's application information. For example, if a user has 3 Infor browser tabs open working on a specific task but then is pulled away from their desk for 30 minutes, when they return to the task they are required to log back into Infor and try to relocate the records they had open previously. The information they were working on does not stay.
Our enhancement request is to configure Infor so that logouts are redirected back to what session data they had opened prior to being idle.
We would appreciate any endorsements to support our requests. ER100124, see link below.
https://ers.infor.com/Ers/SoHoXi/Request/XiDetails.aspx?app=legacy&ced=true&erID=100124&AER=false&tbv=1
Thank you!
Jennie