Critical Invoicing Job issue...need a second (or third!) set of eyes

Legacy Contributor

Afternoon,

Ran the Invoice process the other day, and for the first time ever got about 20% of the Invoices "hung" in Invoice Status 70 (Lines created). No Invoice Header created and it didn't make it to the GL. However, OIS300 Order Lines were moved from 66 to 77.

Infor support initially said go to OIS980....however nothing in OIS980...screen is completely blank.

Infor support then (via SQL rolled) back the OOLINE status to 66, OIS150 to 60 "Ready to Invoice" and had us run the Invoice Job again.

No luck. Same results...OOLINE advanced to 77, Invoice Status still in 70 (Lines Created) and no Header (nor GL).

Need some thoughts if anyone has any...because obviously this is the end of the month!!!

Thanks,

Steve

elisabetta-venezia

i normally try with OIS196 the invoice post process to see if I get the job completed.

otherwise i check again all the details. for some delivery lines i seldom have problem with lines not being completely processed, maybe when the credit limit or the joint delivery was not properly changed.

if you need a second set of eyes I am happy to search the problem with you but I will need to look in details. (I am not Infor, i work for Pfaudler, a Infor customer since 2007)