Did you know Talent Science has a dedicated support team to not only our clients but to our candidates as well? By telephone our support team is available Monday – Fridays from 8:30AM – 9PM EST excluding holidays observed by Infor.
Candidate Support Services:
- Facilitating system access, including login and password information.
- Diligently addressing and troubleshooting technical complications.
- Vigilantly monitoring and rectifying bugs and errors.
- Providing comprehensive responses to general inquiries and concerns.
- Effectively locating candidate records within the system.
- Offering adept resolution of assessment-related issues.
- Expertly managing and resolving any application-related concerns.
Client Support Services:
- Assisting with system access, including login credentials and password management.
- Streamlining the addition or updates of user-associated locations.
- Facilitating the inclusion or modifications of user-affiliated positions.
- Efficiently dispatching assessment results to designated users.
- Guiding and aiding in the optimization of workflow transitions.
- Proficiently addressing any queries related to integration processes.
- Offering adept assistance in identifying, relocating, or facilitating candidates for users
Should you find yourself in need of our support team's expertise, please don't hesitate to reach out. For candidate assistance, the direct number is 800-608-4528 and email is tscandidatesupport@infor.com. For our clients, the dedicated line is 877-772-4111 extension 4, and correspondence can be directed to tscustomersupport@infor.com.
Next couple weeks expect a weekly tip from our support team to help with some common questions they receive.
