Hi Team,
We require to monitor a specific connection flow and send alerts if it fails to deliver BODs to destination box.
How can we enable the 'Error Reporting' to a specific connector?
Thanks!
There currently is not a direct way to monitor this scenario. There is a new feature under development that could cover this use case in the future, check roadmap and/or enter a ERS (Enhancement Request via concierge) and get votes.
'.. monitor a specific connection point ... if it fails to deliver...' WHat is meant by fails to deliver? what errors have you seen historically? If it truly a failure, then there would be a confirm.BOD to ION, which registers into the ION Error UI, and emits a sync.ERROR
ION is a loosely coupled, assured delivery service bus, so messages are not failed until the consumer connection points fails it.
There are some indirect ways we have used, such as;
1) having the consumer report acceptance of a message, and you can monitor for this response to ION. 2) if it uses your IO Box, when read messages are retained as processed, you could have a SP over the processed messages to see if anything in past time interval
3) read the onview API for messages that are inflight to that connection point and older than time desired.
The challenge is typically in the rules you want notification for, such as requiring 'a minimum of one per hour'... what about nights, weekends, holidays, maintenance...
Post a little more specifics on the setup/requirements if you want more thought.
