I am grappling with the complexities of managing multiple types of warranties in Infor LN Cloudsuite. Our organization offers two standard warranties, each tied to the geographic destination of the shipped product. Additionally, we provide the option for extended warranties or specific warranties based on pre-defined customer contracts.
I've been diving into the Infor LN Service User Guide for Warranties. Still, it seems that the guide leans towards updating warranty information on a serialized item after the item has been picked and associated with an order. While this method is functional, it leaves much room for manual error, especially when dealing with various warranty types and conditions.
My specific question is: How have you effectively managed to sell and associate extended or custom warranties when quoting or ordering in Infor LN Cloudsuite to minimize manual intervention and errors down the line?
Your experiences, best practices, or any workarounds you've employed to tackle this issue would be beneficial.
Thank you in advance for sharing your insights!
