Dock Logging without PO Numbers

Our Supply Chain is running into an issue with dock logging as there are some boxes that come in and do not have the PO number on them. They are still able to scan the tracking number in MSCM but they are not able to "deliver" it or have someone sign for it, obviously the clerks still take it to it's destination once they get the PO#. They mentioned this may be an enhancement request but I wanted to check with the community to see if anyone else has this issue and a possible solution.

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mario-escareno

Hi msauerbrunn

Need some clarification to help better answer. Dock logging does not require or have a field dedicated to entering in the PO number. Are you talking about during the PO Receiving process that due to not finding a PO on the package, box, or packing slip that you cannot receive thus, not being able to receive?

unknown

Mario, I think the situation you referenced is the case, but I am not sure. I got some additional clarification from Supply Chain on the experience, here is the response:

We can dock log packages that don’t have Pos, we can’t deliver packages that don’t have Pos in the handheld. After we dock log a package we want to be able to deliver it and have someone sign for it. The handheld won’t let us deliver a package in the handheld unless we have a receiver.

Work around solution: write down the tracking number and have them sign for it on a piece of paper.

unknown

If there is truly no PO for the package they received in they could do a Miscellaneous Receipt. That would allow them to deliver the package without there being a receiver created.

unknown

I will relay that to Supply Chain. I also know that another issue is that some of our Vendors just completely omit the PO numbers sometimes. The items coming in are on a PO, they just didn't put on the shipping label or packing slip for whatever reason.

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