We are in the process of setting up our Open Enrollment (in GHR) even in a few weeks. As part of this we would like to enable and send out emails during the 'Draft', 'Started' and 'Submitted' stages an employee goes thru during Open Enrollment. We have set up the necessary email templates in GHR, however when we manually kick them off nothing happens. Is there a step we are missing (set up IPA or writing some line of LPL somewhere) that we need to do?
Any guidance and assistance would be greatly appreciated.
Regards,
Joe
