Manual Payment from Cash Ledger

I'm going to preface this with, I am not very fluent in the AP world.

AP has reached out as they are needing to process a cash ledger payment through the manual payment method. When they try and use manual payments it only lets them pull from AP invoices and not the cash ledger. Would anyone know if this is possible and/or the steps in doing this. I have a ticket open because I thought they were saying it was an actual issue, but they emphasized they are needing to learn the process for it.

Find more posts tagged with

Accepted answers

unknown

There is no ability to process Cash Ledger Payment records through the manual payment process. They must be scheduled through the standard payment process (ie through Cash Requirements, etc.)

All comments

lila-elizalde

Hello there,

if the Cash Ledger payment was entered and all is correct and released. then in the AP cash Requirements there is an option ( dropdown) to select whether you want to process AP payments only or Cash Ledger Only or both

if their are not able to see the drop don, then it might be a security or configuration console made by your organizations

unknown

I forwarded that and they replied that they have that option when processing a normal check but not when they do a manual payment. They are needing to be able to access the ones in the cash ledger list but in the manual payment screen instead.

Here is what AP initially sent over in seeking help

"We are trying to process a manual payment for a cash ledger refund. The cash ledger refund has been interfaced into AP/Payables however when we try to process a manual payment we are unable to access the cash ledger refund to apply to the manual payment. We are able to process cash ledger payments using the Perform Cash Requirements process but we are needing to be able to process as a manual payment."

unknown

There is no ability to process Cash Ledger Payment records through the manual payment process. They must be scheduled through the standard payment process (ie through Cash Requirements, etc.)

unknown

Thank you for the information. I've sent this to our AP team.

Copyright © 2025 Infor. All rights reserved.