Infor 10

unknown

We have upgraded to Infor 10 & this is the first time we have had to create new benefit rate tables since the upgrade. I upgraded the health & dental rates eff June 1st & ran BN105; everything worked OK.

I then created new rates w/an effective date of July 1 & ran BN105, none of the new rates will pull in. We submitted the case to Infor support & their solution was to re-add everyone;s benefit option in BN32 which is what we did; but that did not resolve the problem with BN105. Also as a fairly large employer, that was not an easy process.

Has anyone else had this issue since going to Infor 10?

Thanks