Sales Releases

Hi Community,

I putting this question to you for anyone who could provide some feedback (as I feel like I'm getting nowhere with guidance from Infor)....

We are relatively new to LN (CloudSuite Automotive), 9 months since go live.

For sales side, we were advised strongly to use Sales Releases.

We have yet to setup Automotive Exchange to bring in EDI capability, but this will not be possible with many customers, who we will need to manage schedule/demand manually.

The issue we have in the most simplest terms I can describe:

We create a Sales Release, within that release is a schedule of various quantities and dates

We process the schedule, ship product, invoice etc.

When we get another requirement (or update) from customer, we go back to Sales Release, duplicate it (creating a new revision).

But all the lines we have already shipped are still there, then our sales team have to manually analyse, delete line we have shipped and add/change the remaining.

As you can imagine, a cause for much frustration and prone to error....

We are based in Birmingham UK, if anyone can give advise I would really appreciate it.

Answers