Failed to run/resume workflow WorkFlowName : After 25 still an lock exception

Hi,

I am getting this error in some workflow instances - Failed to run/resume workflow WorkFlowName : After 25 still an lock exception.

Does anyone know what's the reason and how to solve it?

Regards

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Hi Kirill, is this the error "Failed to run/resume workflow WorkFlowName" you see in the Reason of the workflow instance?

Regards,

Andrii

Hi Andrii,

"Failed to run/resume workflow WF_Name : After 25 still an lock exception" is the reason.

Regards

It may be a record locking issue. Is there any API call what updates in the workflow?

Workflow to be started by API call and there are API calls to close tasks while workflow instance is running.

How to avoid locks?

Is it possible more than one API call updating the same record at the same time?

Hi Kiril,

Are you still experiencing issues with the workflow instances?

Kind regards,
Danil.