Our organization was previously using a manual method for calculating retro payments. We are attempting to switch over to utilizing the system a bit more, but are running into problems on the GHR side of things. We have found the appropriate documentation of how to do the retroactive payments calculations within S3, but are struggling to test on the GHR side of things. During our testing, if you did a retro pay change to a user, but within the system exists any position update (pay rate change, transfer, supervisor update, etc) after the retro change, the activity code/accounting unit always changes to the one on the retro payment.
I've had an infor ticket open for months going back and forth, testing overrides and other configuration changes...
My question is do any other organizations have any documentation or information about retro pay changes within GHR? How does your organization deal with retro pay changes?
Any information is helpful, thank you.
