We moved to FSM last year and are now doing our first stale date/escheatment process on the new system. We've run into an issue with this with our converted payments because there was a 2 year limit on data from AP. So these payments are out there, but the DMF didn't populate any of the payee information and addresses that it is exporting for stale dating. The reports that come out from the process are blank for these fields so we can't use it to send the notice letters to the recipients. I've had a case open with support for months with no help so wondering if anyone else has come up with a way to get that data into the records to do this process. We still have our v10 system in an archive mode, so if anyone knows of a way to get the data on to the records, we still have it available to load.
