How are other organizations handling personal contact information (such as personal cell phone, email address, etc.)? We currently have an organizational initiative focused on improving the quantity and quality of personal contact information, and the ability to report on it. We have found that there is a lot of missing and invalid contact information in the system. We also see that there is a way to mark contacts as "preferred" and "use for work", but nothing to identify a contact as an employee's personal contact. We have ideas of incorporating updates as part of internal job applications, during annual performance evaluations, and/or during benefit open enrollment. How are others obtaining and maintaining this information, as well as ensuring its accuracy?
