File Creation Utility Audit Records / Changed Records

When we moved to GHR, we used File Creation Utility to create our extract to our Kronos Timekeeping system. It is setup on the Employee business class, uses audit records, and the record is set to only print when there are changes. We have found that with future dated changes, it triggers the FCU record on the date the change was entered, not the date that the record change becomes effective. Because of that, it sends a record with the old data, and never sends a record with the new data. I opened a case with support, and they told me this was working as designed which is ridiculous to me. Has anyone done something like this and gotten it to work correctly? I feel like there must be something wrong with my setup because working as designed just doesn't make sense for an integration tool.

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balkenhol

Are you using the Employee source or the Employee Export source? If you use an export type FCU, then you can define whether a record gets sent on the Effective Date or on the date the record was entered.

jreese

I haven't done this as we pass a full set of employee records to Kronos, but it sounds to me as if you are using the incorrect date to trigger the FCU. It sounds like you are triggering off the Entered Date and not the Effective date.

robert-canham

I'm using Employee as the source, not Employee Export. I was under the impression Employee Export was just for the pre-defined interfaces such as for Lawson HR.

balkenhol

We're using export classes in a couple of cases. Usually, it's when we want to send a snapshot of what the record looked like at that point in time versus what it looks like at the time the interface is ran or when we want to delay the interface from sending the data until the effective date like you're wanting to accomplish.

Something to be aware of is when an export-based FCU is deployed, it will only pick up export records since the time it was made active. So, if for example, you promote it to a new environment on the 1st of the month, you won't get any records from the previous month.

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