Email Template

andrea-baroli

Hi  i used email templete for workflow  when approve on reject by mail i received this error: invalid action required the configuration the actionable link do not match  the  definition task xxx, can you help me

A

Danil Klemeshov

HI,

Can you send the email template you used? Or the part with an actioanble link. 

You can check your template:
For custom action, the HTML should look like this:

<td width="200" style="vertical-align:bottom" align="right" ><a style="font-family: verdana, 'trebuchet ms'; font-size: 12px; margin-right: 5px" href="<_URL_TO_INBOX_>&customActionName=result&customActionValue=yes">Goedkeuren</a></td>

Where:

• customActionName is the parameter name used in the task model to hold the action result.
• customActionValue is the button value that was modeled in the task model.

 For standard actions

• <td width="200" style="vertical-align:bottom" align="right" ><a style="font-family: verdana, 'trebuchet ms'; font-size: 12px; margin-right: 5px" href="<_URL_TO_INBOX_>&action=Done">Mark as Done</a>
  
  
  

Here are the links to the documentation:

• https://docs.infor.com/inforos/2024.x/en-us/useradminlib_cloud/default.html?helpcontent=iondeskceug_cloud_osm/jef1591601275677.html&hl=customactionname
• https://docs.infor.com/inforos/2024.x/en-us/useradminlib_cloud/default.html?helpcontent=iondeskceug_cloud_osm/iwv1473859966437.html&hl=customactionname 

Kind regards,
Danil.